Cancellation & Refund Policy

Draft, pending legal review.

Last updated: October 8, 2026

Contents

This policy covers the 90-Day Talent Access Membership sold by BragDev LLC. It is part of our Terms of Service.

The calibration conversation is free

There is no fee to talk with us about a role. You pay only if you accept a membership proposal.

When a membership starts and ends

  • Your 90 days start on the day of your intake call. If the call has not happened within 30 days of your payment, your term starts on that 30th day.
  • If you renew before a term ends, the new term starts when the current one ends, so no paid day is lost.
  • We may add days to a term at our discretion; your client portal always shows your current dates.
  • When the term ends, your client portal stays available read-only: you keep seeing your role, our updates and the profiles we presented.
  • A membership does not renew automatically. A new term needs a new proposal and payment.

Ending a membership early

You can ask us to stop working on your search at any time by emailing contact@bragdev.com. Work stops, and your portal turns read-only.

Refunds

  • No refunds for unused time. Once you have paid, the fee is not refunded in part or in full, including before your intake call, when you end the search early, fill the role another way, or put the role on hold.
  • If we can’t start. If BragDev cannot start your search after you have paid, we refund the payment in full.
  • Billing mistakes. Duplicate or incorrect charges are refunded in full.

How refunds are paid

Refunds go back to the card or account you paid with, through our payment providers (SureCart and Stripe). Your bank decides how long it takes to appear, usually 5 to 10 business days.

Questions about a charge

Email contact@bragdev.com before disputing a charge with your bank; most problems are quicker to fix directly.

Contact

BragDev LLC · 7410 Sherwood Rd, Austin, TX 78745 · contact@bragdev.com · (512) 814-6855 (text messages)

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